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Privacy Policy

Last updated: April 3, 2026

1. Introduction

Welcome to Lead2Project ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

  • Name and contact information (email, phone number, address)
  • Account credentials
  • Business information (company name, service details)
  • Payment information
  • Communication preferences

Automatically Collected Information

When you use our service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, features used, time spent)
  • Cookies and similar tracking technologies
  • Location data (if you enable location services)

2b. Photo and Media Data

Our Service allows end customers of our subscribers to upload photos, videos, and other media files as part of submitting service requests. These files are stored securely using Vercel Blob Storage. We do not use uploaded media for any purpose other than delivering the Service to the applicable subscriber. Media files are accessible only to the subscribing business and are retained for up to 30 days following account cancellation, after which they are permanently deleted.

3. How We Use Your Information

We use your information for the following purposes:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Opt-out of marketing communications
  • Withdraw consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@lead2project.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate measures to ensure your information is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@lead2project.com

Address: Lead2Project, New York, NY