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Terms of Service

Last updated: April 3, 2026

1. Acceptance of Terms

By accessing or using Lead2Project ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Lead2Project is a lead management and customer relationship platform designed for home service providers. The Service allows businesses to collect, manage, and track customer leads, projects, quotes, payments, and communications.

3. User Accounts

Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, without prior notice.

4. Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. The specific features and pricing for each plan are described on our website.

Payment Terms

By subscribing to a paid plan, you agree to the following:

  • Subscriptions are billed in advance on a monthly or annual basis
  • You will provide current, complete, and accurate billing information
  • You authorize us to charge your payment method for all fees
  • Failure to pay may result in suspension or termination of your account

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge your payment method on file for the renewal.

Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. All sales are final. We do not provide refunds for any reason, including partial months, unused portions of the Service, or early cancellation, except as required by applicable law. By subscribing, you acknowledge and agree to this no-refund policy.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers or networks
  • Collect or harvest any information from other users
  • Use the Service to send spam or unsolicited communications
  • Impersonate any person or entity or misrepresent your affiliation
  • Violate any applicable laws or regulations

6b. Photo and Media Uploads

The Service allows customers of our subscribers to upload photos, videos, and other media files ("Media") as part of submitting service requests. By uploading Media through the Service, you represent and warrant that you have all necessary rights to upload and share such Media. Lead2Project is not responsible for any Media uploaded by users or their customers. We store Media solely to facilitate the delivery of the Service and do not claim ownership of any uploaded Media. Media may be retained for up to 30 days after account cancellation before being permanently deleted.

6. User Content

Ownership

You retain ownership of all content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute your User Content as necessary to provide the Service.

Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to all User Content you submit.

Content Removal

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without prior notice.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Lead2Project and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or content. We are not responsible for and do not endorse any third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Lead2Project shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content

11. Indemnification

You agree to indemnify, defend, and hold harmless Lead2Project and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

12. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in New York, NY.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Lead2Project regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@lead2project.com

Address: Lead2Project, New York, NY